This is how it works
Choose a product, add your design and review it in the personaliser. Save your design and prepare a quote request with the products and quantities you need.
How it works
From your idea to your hands.
Start with something of yours. We give it a place to live.
It starts here.File guide
Upload your design in whatever format you have: phone photos, JPG, PNG, PDF, Illustrator, EPS, Photoshop, SVG or TIFF. We prepare it for printing. Vector artwork (PDF, AI, EPS or SVG) is best; an image should be 300 dpi at the final size and, for a logo, have a transparent background. Scale down, never up: a small logo stretched prints pixelated. The configurator warns you about resolution and transparency as soon as you upload the file, and a technician checks the file before printing.
- Formats: any, such as JPG, PNG, HEIC, PDF, AI, EPS, PSD, SVG or TIFF. PDFs need a single page; save a PowerPoint or Word file as a PDF first.
- Resolution: 300 dpi at printed size (a 20 cm wide logo needs about 2,400 px).
- Background: transparent if you do not want it printed; otherwise it prints as is.
- Colours: the screen provides an illustrative preview. Confirm the colour requirements for the product before printing.
Print areas by product
The areas shown are illustrative. Dimensions and print areas are confirmed for the product before preparing an order.
Lead times, shipping and questions
Enter your postcode in the delivery estimator to check the available options. Lead times include preparation and shipping and depend on your destination and chosen service. Final terms are confirmed before you place an order.
Open the delivery estimatorHow long does it take?+
Production of T-shirts, polo shirts, aprons, mugs and jute bags is estimated at 7 to 10 working days; for other products, the lead time is confirmed with your order. Shipping is added depending on the destination: check the shipping costs for your postcode. See shipping costs and options
Is there a minimum order?+
Minimum quantities and volume rates are confirmed for each product. Include the quantities you need in your quote request. Request a quote
Which file should I upload?+
Any format: phone photos, JPG, PNG, PDF, Illustrator, EPS, Photoshop, SVG, TIFF and more. We prepare it for printing. Use a file with good resolution. PDFs need a single page; save a PowerPoint or Word file as a PDF first. Read the artwork guide
Can I see it before?+
Yes. For 3D products, you can rotate the model and review both sides. Compatible garments include an on-model preview. The view is illustrative; review your design and the product terms before ordering.
Where do you ship?+
Check destinations and shipping options. Final availability, costs and dates depend on your destination and order. See shipping costs and options
What about returns?+
If you find a defect or an error in the product you receive, contact us to review the issue. Check the terms that apply to personalised products. Read the terms
Do you work with businesses?+
Yes. You can bring several products, quantities and designs together in a quote request. Price, availability and payment terms are confirmed before an order is placed. Request a quote